I have been told that it takes about six months to start feeling competent in a new role: to know where to look for things, to make decisions on your own, and to feel like maybe your employer didn’t make a mistake in hiring you. This was true for me in my job as a … Continue reading 7 months at my new job
As a writer and a power user of WordPress.com, landing a job with Automattic and supporting the WordPress.com blogging software was a dream come true. In addition to helping users learn how to publish their content on their own personal sites, I also got to spend my days writing. At the end of my 3.5-year tenure … Continue reading Forging a career path… through blogging
I leave tomorrow for Portland, Oregon, where we’re producing Support Driven Expo, a conference for support professionals. I’ll be in a cab on the way to the airport at 5am Eastern, hopefully with completed slide decks on my computer and an agenda for the two days post-Expo where Scott (SD owner) and I will be … Continue reading My first big event at my new job
I had to laugh Monday on my first day of work at my new job. I wore my exact same workout clothes, in my exact same office, in my exact same surroundings: our home. Like my former employer, Support Driven is a distributed company. To my family, my work life looks exactly the same: me … Continue reading So far, so good: my first days at Support Driven
I’ve worked with Automattic, makers of WordPress.com, for three and a half amazing years. The company, and its faith in me, have transformed me. A leadership coach recently encouraged me to start a learning journal to jot down all the things I’ve learned the past few years. I was astonished by the list, which included … Continue reading I’m joining Support Driven full time!
A few weeks ago, I drafted a blog post for work. I wasn’t sure about the tone or the message, and since I wasn’t confident about posting it, I decided to put it aside for a bit while I took a few minutes to grab a shower: the one thing in my day that I … Continue reading Standing in the shower, thinking