Photo credit Lance Conzett. Several months ago, Scott Tran of the Support Driven community asked me some questions about an internal mini-conference I had organized for Automattic‘s annual meetup. He was thinking about organizing a conference for support professionals, and he’d never organized a conference before. I was excited to share what I knew, as … Continue reading SupConf: a conference organizer’s dream come true
I hate feeling disappointed in people, especially when I know they have huge potential but don’t take initiative, they don’t motivate towards their talents or skills, or simply when there’s work that needs to be done and they don’t take action to do it. After reading Drive: The Surprising Truth About What Motivates Us, I … Continue reading How to nudge towards self-motivation
In my 9th of 10 years of being a stay-at-home-mom, I was antsy to add meaning to my life beyond the role of Mom. I had recently begun blogging, and I was in constant search of my identity. We often identify ourselves by what we do: scientist, lawyer, Mom. I am a mother, but that … Continue reading Identity crisis averted. Thank you, mission statement.
As I help organize the inaugural SupConf, a conference for people who want to make a career in support, I’ve been thinking a lot about what a career looks like, and what a career is. At the company I work for, Automattic, there is no ladder to climb — we don’t have promotions, pay grades, … Continue reading What is a career?